Introducing the Ruckus BullDog Support program for carriers

Delivering true carrier-class services over Wi-Fi at large scale is a new initiative across the industry. Beyond initial deployment, there’s an inherent requirement for climbing a service and technology learning curve in the monitoring, operation, maintenance, tuning, and design evolution of a carrier Wi-Fi network. Ruckus is working with leading service providers worldwide to help them with this learning curve.

BullDog Carrier Support is designed to deliver a services relationship for our customers that includes both world-class baseline product support as well as more advanced engagements. This support leverages our unique expertise in developing and evolving successful carrier Wi-Fi networks.

BullDog Carrier Support lays a solid foundation of the fundamentals of wireless network product support, helping carriers meet network demands with technical and operational services designed to keep networks running reliably, while at the same time protecting their high-performance networking investments.

The BullDog program provides both standard support and premium support to better address the needs of today's operators. The differences between these two options are described in more detail in the following chart as well as in the BullDog Data Sheet.